Privacy Policy

Welcome to fibreglass.com (the “Company”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or interact with us.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information: Name, email address, phone number, company name, and any details you submit via contact or inquiry forms.
Technical Data: IP address, browser type, device information, and browsing patterns through cookies or similar technologies.
Other Information: Any data you voluntarily provide in communication with us.

By submitting your details or using our website, you consent to the collection and use of your information as described in this Privacy Policy.

2. How We Use Your Information

We collect and use your information to:

Respond to your product inquiries and service requests
Provide information about our products, including fibreglass-made portable toilets, car wash trolleys, and delivery boxes
Improve our website’s performance and user experience
Maintain internal records and operational communications
Comply with applicable legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

Enhance user experience
Analyze website traffic and usage patterns
Support security measures

You can manage your cookie preferences through your browser settings.

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute data security.

5. Third-Party Services

We may use trusted third-party services for website hosting, analytics, and other operational purposes. These providers are contractually obligated to safeguard your data in accordance with applicable privacy laws.

6. International Data Transfers

While our operations are based in the United Arab Emirates, data submitted through our website may be transferred to and processed in other countries, where data protection laws may differ. By using our services, you consent to such transfers where necessary.

7. Your Data Rights

As a user in the United Arab Emirates, you have the right to request information about the personal data we hold about you and how it is processed. Subject to applicable UAE data protection laws, you may also request:

Correction of inaccurate or outdated personal data
Deletion of personal data where legally permissible
Clarification on how your information is being used

To submit a request or inquire about your personal data, please contact us using the details below. We may require proof of identity to process your request in accordance with local regulations.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable UAE law.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.